Telstra Retail: Customer Service & Sales Consultant
TelstraSydney, New South Wales, Australia • Sydney, New South Wales, Australia • Sydney, New South Wales, Australia • Sydney, New South Wales, Australia
Posted April 16, 2026
Full Time
About the Company
Telstra is a welcoming and inclusive community where everyone is respected, valued, and celebrated.
Job Description
Delight Telstra's customers through outstanding customer service as a Retail Sales Consultant. Provide an exceptional in-store customer journey and empower customers by identifying their telecommunications needs.
Requirements
- Passionate about delivering outstanding customer service
- Excellent communication and interpersonal skills
- Ability to build connections with new and existing customers
- Appetite to develop customized solutions for customers
- Drive to reach and exceed sales targets and KPIs
- Positive and resilient approach to customer service
- Experience in a customer-facing role
Benefits
- 30% off Telstra services
- Exclusive discounts and offers across 240 brands and partners
- Flexible, inclusive approach to parental leave
- Unlimited access to 17,000 learning programs
- Monthly performance rewards and recognition programs