Technical Support Engineer | Networking Solutions

Teltonika de Chile SpA is a representative branch of Teltonika IoT Group seeking an organized Technical Support Engineer for Networking Solutions to join their team in Santiago, Chile. The role involves providing technical support, solving issues, and preparing training for employees and clients.

Requirements

• Consult employees and customers on devices/solutions related technical issues
• Solve technical issues and look for a way to reduce them
• Prepare technical documentation and technical tasks
• Prepare and provide training for employees and clients about our company’s products and solutions
• Propose different ways on how to incorporate our devices for various use cases
• Guide colleagues and customers by preparing wiki documentation or training
• Test and perform quality assurance of the solution in the Americas region

Benefits

• Competitive salary matching your skillset and experience in the market
• Monday to Friday, 9 AM to 6 PM, weekends free
• Day off on your Birthday
• Training onboarding on Teltonika’s internal systems, Sales process, product related topics