We are looking for a Technical Support Engineer to join our technical support team in Mexico City, Mexico. You will work with advanced telematics solutions and contribute to delivering high-quality technical support to global clients.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Electronics, Mechanical Engineering, or related fields.
- Advanced English proficiency, with strong written and verbal communication skills.
- Basic knowledge of telecommunication technologies (2G, GPRS, 3G, 4G), CANbus, and BLE (considered an advantage).
- Strong problem-solving and analytical thinking skills.
- Passion for helping others and willingness to grow technically.
- Ability to work effectively in a team environment.
Benefits
- Competitive salary with uncapped commission based on your results.
- Local contract with legal benefits
- Monday to Friday work schedule (8:00 AM – 5:00 PM).
- On-site work environment in Mexico City.
- Comprehensive onboarding and continuous training during the first 3 months.
- Career growth opportunities, including potential Team Lead roles.
- Paid vacation starting from 12 days per year, increasing with tenure.
- Christmas bonus.
- Profit sharing (PTU).
- Social security (IMSS).
- Additional benefits such as savings fund and extra vacation days in December.
- Day off on your birthday.
- Team-building events and company celebrations.
- Supportive and collaborative work culture.