Spécialiste I, télésurveillance
TELUSMontreal, Quebec, Canada • Montreal, Quebec, Canada
Posted January 20, 2026
44000 - 44000 CAD
Part Time
About the Company
TELUS is a leading telecommunications company in Canada, offering a comprehensive range of communication products and services including data, IP, voice, entertainment, and video. With $9.6 billion in annual revenue and 12 million customer connections, TELUS is committed to giving back through significant charitable contributions and volunteer efforts, earning it the title of the most outstanding philanthropic corporation globally in 2010.
Job Description
We're looking for a Surveillance Specialist to join our team. As a Surveillance Specialist, you will monitor events related to our clients' alarms and respond accordingly. You will communicate with clients, security agents, and emergency responders to send the right response teams.
Requirements
- Bilingualism (French and English)
- High school diploma or equivalent
- Google Workspace knowledge
- Excellent communication skills
- Ability to remain calm and patient in difficult situations
- Ability to adapt communication style to de-escalate emotionally charged situations
- Sense of responsibility towards the team and the company
- Ability to maintain high performance despite time constraints and a fast-paced environment
- Good judgment, initiative, and ability to make quick decisions
- Positive and dynamic personality
Benefits
- Flexible work hours
- Shift bonuses for evening and weekend shifts
- Annual performance bonus
- Virtual and online courses
- Paid full-time training
- Opportunity for overtime