CRM Manager

The CRM Manager will lead the delivery of our CRM program across the Americas/EMEA/LAC/APAC region, driving major strategic initiatives on a global scale. This role requires a strong customer-centric mindset, advanced analytical capability, and the ability to manage multiple initiatives concurrently.

Requirements

• Significant experience as a CRM Manager with a deep understanding of core CRM principles.
• Proven line management experience is essential.
• Extensive experience with Email Service Providers (ESPs), including creating and reviewing complex segmentation queries.
• Minimum 2 years of experience with Braze

Benefits

• Employee Assistance and mental wellness resources
• Travel offers from a variety of sources that allow great discounts on hotels, cruises, and rental cars.
• 3 extra float days after 3 years of work.
• One month off, fully paid sabbatical every 5 years of work, in addition to your Paid Time Off days.
• Full catalogue of learning modules that cover a wide range of categories for personal and professional development
• Discount on Pet Insurance and a variety of other non-travel perks and discounts
• Working Holidays: Ability to work from any of our 23 global offices for a short period of time