Tenable is seeking a Senior Director, Customer Success APAC to lead a team of Customer Success Managers and strategic client accounts, driving revenue, cultivating executive-level client relationships, and ensuring customer satisfaction and retention.
Requirements
- BA/BS degree
- 10+ years of experience in sales, sales management, account management, preferably in a technology (SaaS) company
- Minimum 5 years of leadership experience managing teams up to 10 people
- Strong focus on customer relationship management, product adoption and implementation, and partner support
- Proactive, results-driven, and thrive in team-oriented, fast-paced environments
- Strong communication skills
- Intelligent and exhibits high degree of integrity
- Excellent organization, motivational and leadership skills
- Proven account management skills delivering client focused SaaS based solutions to Enterprise client base
- Experience with CRM systems (SalesForce.com and NetSuite a plus)
- Ability to sit and work at a computer for extended periods of time
- Ability and willingness to travel up to 25%
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement