Conifer Health Solutions is a leading healthcare business process management services provider. As a Scheduler Representative, you will accurately schedule diagnostic and/or surgical procedures, conduct physician office/patient interviews, and explain hospital procedure guidelines and policies.
Requirements
- Minimum typing skills of 35 wpm
- Demonstrated working knowledge of software/system/equipment
- Knowledge of function and relationships within a hospital environment preferred
- Advance Customer service skills and experience
- Ability to work in a Call center environment
- Ability to receive and express detailed information through oral and written communications
- Course in Medical Terminology required
- Advanced understanding in surgery procedure scheduling preferred
- High achievement in productivity
- Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy
- Identifies opportunities to improve patient relations and shorten the time it takes to handle scheduling processes
Benefits
- Paid vacation
- Medical/dental/vision coverage
- 401(k)