Lead Operations Engineer - Global Operations
TensorWaveLas Vegas, Nevada, United States
Posted March 9, 2026
Full Time
About the Company
TensorWave provides a cloud platform optimized for AI workloads, delivering high-performance compute through AMD MI300X, MI325X, and MI355X accelerators. The platform supports end-to-end machine learning pipelines, including training, fine‑tuning, and inference, enabling teams to accelerate model development and deployment. By focusing exclusively on AI workloads, TensorWave offers tailored infrastructure and simplified integration that reduces operational complexity compared to general‑purpose cloud services. Its emphasis on cutting‑edge AMD hardware and cloud‑native orchestration makes it a preferred choice for organizations seeking scalable, cost‑effective AI solutions.
Job Description
TensorWave is building the next generation of GPU cloud infrastructure, and our Global Operations Center is the backbone that keeps it running 24/7 across multiple data centers. As Lead Operations Engineer, you’ll be the technical backbone of the GOC and bridge the gap between our frontline operations engineers and the engineering teams that build and maintain our platform.
Requirements
- 3+ years in infrastructure operations, site reliability engineering, NOC/SOC, or a similar role in a data center, cloud, or managed services environment
- Strong understanding of GPU compute infrastructure, Linux systems administration, and networking fundamentals
- Demonstrated experience building runbooks, operational procedures, and incident management frameworks from scratch
- Track record of leading post-incident reviews and driving measurable operational improvements
- Ability to work across organizational boundaries—comfortable engaging with engineering leads, shift operators, and leadership alike
- Experience with monitoring and observability tools (e.g., Prometheus, Grafana, PagerDuty, or similar)
- Strong written communication skills; you’ll be authoring documentation that shift teams rely on at 3 AM
- Familiarity with ITIL or similar operational frameworks (pragmatic application, not certification worship)
Benefits
- Stock Options
- 100% paid Medical, Dental, and Vision insurance for Employees
- Company Health Savings Account Contributions
- 100% paid Short Term and Long Term Disability Insurance for Employees
- Life and Voluntary Supplemental Insurance Options
- Other Insurance Options, such as Pet & Legal Insurance
- Various Supplementary Health Benefits, such as discounted Virtual Healthcare Appointments and Serious Illness Support
- Flexible Spending Account
- 401(k)
- Employee Assistance Program
- Flexible PTO
- Paid Holidays
- Parental Leave