Operations Engineer

TensorWave is seeking an Operations Engineer to join its Global Operations Center team as the frontline of customer infrastructure reliability. The successful candidate will monitor customer environments, detect issues before they impact workloads, and serve as the L1 response to customer-reported problems. This role is ideal for someone who is sharp under pressure, naturally detail-oriented, and motivated by the knowledge that their work directly protects customer outcomes.

Requirements

• 1-3 years of experience in a NOC, operations center, technical support, systems administration, or similar infrastructure operations role
• Experience monitoring production infrastructure using observability tools
• Foundational Linux systems administration skills
• Basic understanding of networking fundamentals
• Experience following operational runbooks and structured triage procedures

Benefits

• Stock Options
• 100% paid Medical, Dental, and Vision insurance
• Company Health Savings Account Contributions
• 100% paid Short Term and Long Term Disability Insurance
• Life and Voluntary Supplemental Insurance Options
• Other Insurance Options
• Flexible Spending Account
• 401(k)
• Employee Assistance Program
• Flexible PTO
• Paid Holidays
• Parental Leave