IT Help Desk Technician

Tenstreet is a growing, fast-paced, Software as a Service (SaaS) business providing solutions for the transportation industry. We offer great benefits and a casual environment. The IT Support Technician will participate in the day-to-day support and administration of the company’s office network, employee workstations, IP phone system, and other internal applications and tools.

Requirements

• Acting as main point of contact for IT-related issues in a mixed environment of macOS and Microsoft Windows.
• Provide technical assistance and support to end users.
• Assist with setup of internal company meetings.
• New hire setups, including computer build and trainings.
• Maintain IT ticketing queue.
• Ensuring compliance with and purchasing software licenses.
• Acting as a backup IT system administrator.

Benefits

• Health insurance
• Dental
• Vision
• 401k
• PTO