IT Help Desk Technician
Zones LLC.Boston, Massachusetts, United States
Posted April 17, 2025
60000 - 60000 USD year
Full Time
About the Company
Zones, LLC is a global IT solutions provider with over 35 years of experience. Specializing in digital workplace, cloud services, data centers, networking, security, and professional staffing, Zones operates across 120 countries with certifications from leading partners like Microsoft and Cisco. Their focus on end-to-end IT solutions ensures seamless integration and efficient business operations.
Job Description
Zones is seeking an IT Help Desk Technician for a 1-year contract position in Boston, MA. The role involves providing Tier 1-2 IT support to customer-facing users, resolving technical issues, and learning new IT products and services. The company specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.
Requirements
- Installing and configuring hardware and software
- Troubleshooting Windows and RMV equipment
- Troubleshooting desktop hardware
- Communicating with customers via phone, chat, and email
- Ability to learn and adapt to new information
Benefits
- Medical coverage
- State-mandated sick leave
- Competitive Salary
- Comprehensive Benefits Package
