Event Day Associate - Ticket Operations - 2026
Tepper Sports & EntertainmentCharlotte, North Carolina, United States
Posted May 13, 2026
Full Time
About the Company
Tepper Sports & Entertainment (TSE) owns and operates the NFL’s Carolina Panthers, MLS’s Charlotte FC, and the Bank of America Stadium in Charlotte, North Carolina. The company positions itself as the driving force behind the city’s year‑round sports and entertainment calendar, hosting nearly 40 major ticketed events—including NFL, NCAA, high‑school football, MLS, international soccer, and blockbuster concerts—while also accommodating corporate and community gatherings. By leveraging its multi‑sport portfolio and state‑of‑the‑art venue, TSE delivers a diverse, high‑impact experience that supports both local and regional audiences. Its commitment to community service—such as serving as a mass vaccination and early‑voting site—further distinguishes TSE as a socially responsible leader in the industry.
Job Description
Event Day Associate - Ticket Operations for Bank of America Stadium, assisting with Ticket Taker operations, answering phones, and customer service, with flexible evening and weekend work required.
Requirements
- Must be able to handle confidential information with sensitivity
- Must be detail-oriented and able to multi-task
- Must be adaptable to a fast-paced environment
- Good organizational and communication skills
- Work well under pressure while maintaining a positive attitude
- Must be dependable, accountable, and trustworthy
- Strong customer service skills
- Courteous and professional