Customer Service Specialist

At Terumo, we advance lifesaving medical technologies to benefit society. We are a company that operates in a VUCA world and are looking for people who want to help shape the future with passion and commitment.

Requirements

• Working closely with the Customer Service Supervisor to implement strategic initiatives
• Analyzing and optimizing customer service processes
• Developing creative and sustainable solutions for complex challenges
• Actively shaping change processes and projects
• Ensuring high service quality and customer satisfaction

Benefits

• An environment that embraces and promotes change
• Close cooperation with management and real opportunities to help shape the company
• Personal and professional development
• A motivated team and an open corporate culture
• Hybrid working style