Senior UX Designer - Loyalty & Support
TescoLondon, United Kingdom of Great Britain and Northern Ireland
Posted March 31, 2026
Full Time
About the Company
Tesco's vision is to become every customer's favourite way to shop, whether they are at home or out on the move. Their core purpose is ‘Serving our customers, communities and planet a little better every day’.
Job Description
Senior UX Designers at Tesco take end-to-end ownership of complex customer experiences — shaping direction as well as delivering it. They ensure the UX within their product area is rigorous, evidence-driven, and consistently high quality, while driving outcomes that connect to customer and business goals.
Requirements
- Owning end-to-end UX for complex journeys and Clubcard propositions
- Leading discovery: journey mapping, concept development, prototyping, and testing
- Using insight to shape direction, not just validate it
- Partnering with Proposition, Product, and Engineering to ensure design decisions are practical and aligned with strategy
- Communicating rationale clearly across teams
- Collaborating with the Design System team to keep experiences consistent and product needs reflected in shared patterns
- Mentoring Junior and Mid UX Designers
Benefits
- Generous Paid Time Off
- Four Day Work Week