Tesco Shift Leader - Days - Cardenden Express

Tesco Shift Leader - Days - Cardenden Express role involves coordinating store team to deliver easy shopping experience, supporting colleagues, and providing great customer service. Shift Leader starts from £15.59 an hour with increased pay for stores inside M25 and minimum guaranteed hours of 16 per week. Tesco promotes diversity and inclusion, flexible working, and accessibility.

Requirements

• Work in fast-paced retail environment
• Take ownership of running duty shifts
• Be there for customers, listening to them and helping to make sure they leave the store with what they came for
• Look for ways to improve service, including coaching your colleagues and giving feedback to the team
• Guide and support your colleagues in-store
• Maintain a great understanding of how your store is performing
• Lead from the front, and set a great example for your colleagues in everything you do
• Coordinate store improvements, and remove any obstacles that might be getting in the way of great service
• Follow health and safety routines and procedures
• Recognise and celebrate colleagues within the team who are providing great service
• Be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date
• Be comfortable taking the lead, and overseeing the store in the absence of your Manager
• Be a good decision maker, who's flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
• Be motivating, so you can inspire your team to deliver beyond expectations
• Be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day

Benefits

• Minimum guaranteed hours of 16 per week
• Opportunity to work fewer hours
• £15.59 an hour starting rate with increased pay for stores inside M25