Engagement Director - St Louis, MO

TetraScience is hiring an Engagement Director for key accounts in North America to drive activities for renewal numbers and drive overall success of implementation delivery and value realization. The role requires a customer-centric individual with a passion for delivering value while navigating customer hierarchy within the high-inertia Life Sciences industry.

Requirements

• 7+ years in delivery leadership roles within the Life Sciences software and data market with expertise in at least two of the following three areas: Discovery/Early-Stage Development, Late-Stage Development/CMC, Manufacturing/QC
• 3+ years in management consulting
• Worked in startup environments
• Led teams to successfully deploy solutions in the top 250 bio/pharma cohort (not biotech alone)
• Delivered complex enterprise deals - $ hundreds of thousands to millions in ARR per deal
• Expanded customer land deals - $ hundreds of thousands to millions in ACV
• Evidenced strong program leadership skills while navigating difficult periods with your delivery team(s)
• Delivered solutions within GxP-compliant areas
• Coached and mentored Engagement, Project, Program and/or Customer Success Managers who went on to do their best work due to your assistance
• Operated effectively in a fast-paced, team environment

Benefits

• 100% employer-paid benefits for all eligible employees and immediate family members
• Unlimited paid time off (PTO)
• 401K
• Remote role - work where you want to work
• Company paid Life Insurance, LTD/STD