Program Specialist III-IV

The Texas Workforce Commission (TWC) is seeking to fill a Program Specialist III-IV position in Regional Support and Risk Management of the Business Operations Division. The successful candidate will perform complex consultative services and technical assistance work, including planning, developing, and implementing an agency program, providing consultative services, and training others.

Requirements

• Coordinates in the planning, developing, and implementing of departments risk management, safety, and continuity programs statewide initiatives.
• Provides technical assistance to divisions and departments in developing and updating business recovery plans.
• Monitors the agency's mass emergency notification system and sends notifications during emergencies.
• Develops Business Impact analysis and Service Level Agreements for the agency.
• Develops declaration, mobilization and recovery guidelines and procedures for the agency.
• Updates and maintains Business Continuity Program Database and applicable reports.
• Serves as a lead for the State Operations Center (SOC) operations.
• Provides consultative services and technical assistance to TWC employees, Local Workforce Development Boards, visitors, customers, contractors and vendors.
• Helps in all areas of privacy, risk assessment, safety, and continuity processes as needed.
• Analyzes and reviews operations, and evaluates information on programs and services in order to identify gaps in resources and to recommend improvements.
• Works effectively with internal staff to evaluate compliance with the contracts, and in the conduct of related agency activities.
• May approve invoices/participate in solicitation processes when necessary for program areas.
• Provides training to TWC employees and contractors related to business continuity, privacy, risk management and safety.
• Performs other duties as assigned.

Benefits

• Health insurance
• Retirement plan
• Leave types