Technical Writer I
Texas Workforce CommissionAustin, Texas, United States
Posted June 4, 2019
483924 - 549072 USD year
Full Time
About the Company
The Texas Workforce Commission oversees and provides workforce development services to employers and job seekers, strengthening the Texas economy.
Job Description
The Texas Workforce Commission (TWC) is seeking a Technical Writer I to join the Unemployment Insurance Operations & Customer Support (UIO&CS) Department team. The position involves composing, organizing, editing compiled information, as well as publication production and website management. The Technical Writer I performs complex technical writing work, including creating standard operating procedures, guidelines, and instructional materials.
Requirements
- Writing, editing, proofreading, research, publishing and web publishing skills
- UI Benefits, Tax, and Appeals experience
- Experience writing customer service responses
- Experience developing SOP and training materials
- Windows, Word, PowerPoint, and/or Excel experience
- Experience with Dreamweaver or other web design tools
- Experience with HTML, CSS, Adobe Creative Suite, and Adobe RoboHelp
- Experience in making documents accessible to comply with Section 508
Benefits
- Competitive salary
- State of Texas benefits package
- Health insurance
- Retirement plan
- Variety of leave types