WFM Analyst (12 months Contract)
TFGWestern Cape, South Africa
Posted March 31, 2026
Full Time
About the Company
TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands.
Job Description
The WFM Analyst takes on a more advanced role in managing store staff scheduling needs and requirements. They lead the administration of WFM systems, provide advanced support and maintenance, and ensure compliance with WFM standards. They also analyze data to identify trends and provide actionable insights for continuous improvement.
Requirements
- Lead the administration of WFM systems and ensure optimal staff scheduling.
- Provide advanced support and maintenance for WFM systems, including incident logging and product support calls.
- Manage background jobs for stores' automated processes and check system parameters.
- Generate and analyze weekly reports on unpaid grace impact on employees' pay, OT1.5, OT2, and OT2TAFW impact.
- Track and report budget vs. cost vs. actuals on a monthly basis.
- Monitor MTD reporting for timesheets and schedule adherence.
- Conduct overall monthly and YTD reporting, monitoring, and tracking of WFM compliance.
- Identify trends and provide actionable insights for continuous improvement.
