Real Time Analyst (12 months Contract)
TFGWestern Cape, South Africa
Posted March 31, 2026
Full Time
About the Company
TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands.
Job Description
The Real Time Analyst is responsible for managing store staff scheduling needs and ensuring optimal and efficient staff schedules, providing support and query management related to WFM, and conducting WFM model testing and user acceptance testing.
Requirements
- Manage store staff scheduling needs and requirements
- Provide support and query management related to WFM
- Conduct WFM model testing and user acceptance testing
- Ensure optimal and efficient staff schedules
- Analyse and solve database-related problems
- Support WFM-related projects and initiatives
- Reporting – Unpaid Grace impact on employees pay, OT1.5, OT2 & OT2TAFW impact on the business on a weekly basis
- Timesheets – real time reporting, UAR and Schedule Adherence
- Schedules – inputs to scheduling (trading hours, skills, keyholders) & trends identified
- Feedback – provide feedback to WFM Analyst based on findings
- Systems Support and maintenance – Real Time and Monitoring incident logging and product support calls and managing background jobs
