Operations Manager
TFP Fertility GroupChelmsford, England, United Kingdom
Posted April 2, 2025
Full Time
About the Company
TFP Fertility Group is a leading UK IVF provider with over three decades of experience, offering comprehensive fertility services including women's health, men's health, PGT, and general fertility care. The company is renowned for its exceptional patient care, dedication to excellence, and commitment to changing lives through advanced reproductive technologies. TFP fosters a community of passionate professionals dedicated to learning, growth, and delivering emotional support to patients.
Job Description
TPF Fertility is looking for an Operations Manager to lead the overall day-to-day operational leadership of the clinic, ensuring safe, efficient, high-quality, and patient-centred service delivery. The role involves overseeing clinic operational teams, managing workforce performance, patient experience, complaints management, and service standards.
Requirements
- Educated to higher level
- Proactive manager capable of assessing and costing new business opportunities
- Knowledge of marketing strategies
- Previous experience in senior management roles
- Demonstrable experience in business development
- People management and development
- Experience in fertility clinics - desirable but not essential
Benefits
- Dual contribution pension scheme
- 27 Days + Bank holidays (pro rata) holiday entitlement
