Client Services Associate

The Client Services Associate will serve as the first level of support to existing clients, manage and coordinate language projects, and collaborate with the production team to assess scope of work and produce cost and timeline estimates.

Requirements

• Bachelor’s degree
• Excellent written and verbal communications in English and Korean
• Exceptional problem solving and analytical skills
• Customer service and/or project management experience
• Strong organizational skills, attention to detail, and the ability to multi-task
• Working knowledge of MS Office
• Ability to prioritize and schedule tasks and work in a team environment