Client Services Associate

The Client Services Associate role is responsible for serving as the first level of support to existing clients, managing and coordinating the completion of all language projects, and providing high-quality deliverables. The role requires excellent communication and problem-solving skills, with a focus on delivering high-level service to clients.

Requirements

• Minimum Bachelor’s degree or its equivalent
• Excellent written and verbal communication skills in English
• Experience in customer service
• Excellent problem solving and analytical skills
• Effective time management and ability to multi-task in a fast-paced environment
• Ability to work well with people from a variety of different backgrounds and cultures, work independently and as part of a team
• Strong MS Office/computer skills