Player Support Agent (EN)
RecruiteeMexico City, Mexico City, Mexico
Posted April 18, 2025
Full Time
About the Company
TransPerfect Gaming Division is an award-winning multilingual video game services company specializing in translation, localization, player support, game testing, cybersecurity, tool development, art design, and community management.
Job Description
TransPerfect Gaming Division is looking for a Player Support Agent (English) to provide high-quality support to players while contributing to a smooth and enjoyable gaming experience. The role involves providing support via tickets, email, chat, and/or forums, responding to player inquiries and issues, and escalating complex issues to relevant teams.
Requirements
- Native level in English (written and spoken)
- Strong communication and customer service skills
- Passion for video games and understanding of gaming communities
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving skills and attention to detail
Benefits
- Equal employment opportunities
- Celebration of diversity
- Inclusive workplace
