Player Support

We are looking for player support agents to work on building and raising online communities for our gaming clients. The ideal candidate will have a passion for gaming and strong communication skills in English, as well as proficiency in Spanish, Russian, or Portuguese.

Requirements

• Process questions and problems from users through a ticketing system
• Answer queries on blogs and forums as well as social media channels
• Get familiarized with the games so you can advise players
• Encourage user loyalty by providing an outstanding service
• Contribute to studio-wide community strategies
• Support the community managers with ad-hoc tasks

Benefits

• Ongoing training and professional self-improvement opportunities
• Valuable and transferable work experience in the games industry
• Chance to work closely with a team of like-minded people in a fast-paced, multicultural environment