Portuguese Player Support Agent

TransPerfect Gaming is a global team of passionate gamers offering world-class player support, community management, testing, localization, cybersecurity, co-development and more. We're driven by our love of gaming and our mission is to make every game enjoyable by breaking language barriers and developing inclusive player communities.

Requirements

• Process 'Calls for Help' received from the community
• Familiarize with games supported
• Update with changes in workflows, policies and gameplay
• Use various ticketing and social media platforms
• Find creative solutions to daily problems
• Report on player issues and trends

Benefits

• Competitive salary
• Ongoing training and professional self-improvement opportunities
• Opportunity to hone and improve skills
• Apply talents to diverse gaming projects