PLAYERS CLUB REPRESENTATIVE
THE BLACK HAWK CASINOShawnee, Oklahoma, United States
Posted January 13, 2026
Full Time
About the Company
The Black Hawk Casino delivers a premier gaming experience through a blend of slot machines, table games, and live music, complemented by a full-service dining experience. With a focus on customer satisfaction, the casino prioritizes friendly, knowledgeable staff and continuously enhances its amenities, including recent exterior remodeling, new carpeting, upgraded HVAC, and advanced smoke filtration. These improvements underscore the casino’s commitment to a comfortable and health-conscious environment. Together, these elements distinguish The Black Hawk Casino as a top-tier destination for both casual visitors and dedicated gaming enthusiasts.
Job Description
Responsible for the success of the Players Club by assisting customers through the membership process, explaining benefits, and performing reception area functions.
Requirements
- Welcoming new members
- Maintaining confidentiality
- Providing professional service
- Answering phones
- Resolving customer conflicts
- Issuing complimentary items
- Assisting with promotions and events
Benefits
- Medical, Dental, and Vision insurance
- 401(k) matching
- Paid time off
- Holiday pay
