Case Manager (ACT) - Community Support Program

The Bridge offers supportive housing and behavioral health services to vulnerable New Yorkers facing behavioral health and substance use challenges. As a recognized leader in developing and operating supportive housing and community-based programs, The Bridge has 70 years of experience helping New Yorkers with mental illness, including those affected by homelessness, incarceration, and institutionalization.

Requirements

• Collaborate with a multi-disciplinary team to provide services consistent with the ACT model.
• Provide the expected number of services to clients each month, with 80% delivered in the community.
• Complete required documentation in a timely and high-quality manner.
• Work collaboratively with clients, their families, and community partners to assist clients in achieving their treatment and recovery goals.
• Coordinate client care through close involvement with hospitals, substance use treatment facilities, and other providers.
• Use evidence-based treatments in the areas of mental health and substance use to address client needs (e.g., cognitive behavioral therapy, harm reduction, motivational interviewing, trauma-informed care).
• Provide services to assist clients with needs such as family support, housing, entitlements, employment, education, vocational interests, community integration, and connection to physical health care.
• Provide services to assist clients with needs such as legal advocacy, navigating the criminal justice system, and coordination with legal agencies.