Relationship Banker I - Vineyard Haven
The Cape Cod Five Cents Savings BankMassachusetts, United States
Posted November 10, 2025
20.00 - 22.36 USD
Full Time
About the Company
Founded in 1855, The Cape Cod Five Cents Savings Bank is a community‑focused institution with over $5.7 billion in assets, serving customers across Cape Cod, Nantucket, Martha’s Vineyard, and southeastern Massachusetts through both branch locations and a comprehensive digital platform. The bank offers a full suite of consumer and commercial banking products, residential mortgages, investment management, and trust services, positioning itself as a trusted partner for individuals and local businesses alike. Its core value proposition centers on personalized financial guidance, accessibility, and a deep commitment to the well‑being of its community, reflected in a culture of long‑standing service and local engagement. By blending traditional banking values with modern technology, Cape Cod 5 distinguishes itself as a dependable, community‑centric financial institution in a rapidly evolving market.
Job Description
In this customer-facing role, the Relationship Banker I will provide exceptional customer care to the Bank’s customers assisting them with banking transactions, addressing inquiries and assisting with problem resolution at a full-service Cape Cod 5 Retail Banking Center location.
Requirements
- Develops rapport with customers, greeting customers by name, understand account ownership types and authority, being responsive and timely with correspondence and problem resolution, while display a caring attitude (GUEST philosophy)
- Provide excellent customer care to customers relative to daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures
- Perform basic banking transactions including processing deposits and loan payments, verifying cash and endorsements, check cashing, money orders and treasurer’s check issuance and savings bond redemption
Benefits
- Paid time off
- 401k matching
- Retirement plan