Benefits Specialist
The CCS CompaniesNew Hampshire, United States
Posted March 23, 2026
Full Time
About the Company
The CCS Companies specialize in credit collection, customer contact solutions, and revenue cycle management through its ClaimAssist division. Leveraging a customer‑service‑centric approach, CCS serves a broad spectrum of industries—including banking, telecommunications, healthcare, and utilities—while offering variable‑cost, multi‑channel contact center services powered by advanced IVR and text‑to‑speech technology. ClaimAssist combines seasoned healthcare specialists with proprietary systems to maximize reimbursement and appeal short‑paid claims for providers nationwide. The firm’s reputation as one of the nation’s largest, most successful collection agencies and its commitment to innovative, cost‑effective solutions distinguish it in the competitive collections and contact‑center landscape.
Job Description
Furthering the HR mission of enabling strategy, shaping behaviors and driving results, the Benefits Specialist supports the administration, compliance, and continuous improvement of the Company’s benefits programs.
Requirements
- Administers day-to-day operations of all associate benefit programs
- Manages COBRA processes
- Point of contact for associate benefit enquiries and issue resolution
- Audits benefit enrollments, carrier files, and third-party administrator data to ensure accuracy and compliance
- Develops and maintains reports related to benefits utilization, leave trends, and program effectiveness
- Identifies process improvements and automation opportunities within benefits and leave administration
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- COBRA
- Voluntary benefits
- Wellness initiatives
