APAC Strategic Transformation Lead

This role supports the APAC Service Operations teams by driving strategic initiatives across three core pillars: Customer Centricity, Change Management, and Strategic Integration. The role involves close collaboration with senior leaders across multiple functions to identify capabilities, dependencies, and impacts.

Requirements

• Bachelor’s or Master’s degree in Technology, Operations, Business Administration, or related field.
• 10 years of experience in project delivery or operations within Insurance sector.
• Experience working with multinational teams; fluent in English.
• Proficiency in MS Office and financial acumen for business case tracking.
• Background in Agile methodologies and business/technology architecture - Advantage