Claims Representative

We are seeking a Claims Representative to serve providers and insurance companies by determining requirements, answering inquiries, resolving problems, fulfilling requests and maintaining database. The job holder will process claims from members and providers, assist queries from providers and payers via phone calls or e-mails, and maintain files for authorizations and other reports.

Requirements

• At least 1-2 years of experience performing a similar role.
• Experience of working for an international company, preferred but not essential.
• Claims processing or insurance experience, preferred but not essential.
• Broad awareness of medical terminology, advantageous.
• Excellent organizational skills, capable of following and contributing to agreed procedure.
• Strong administration awareness and experience, essential.
• Strong skills in Microsoft Office applications, essential.
• First class written and verbal communication skills, essential.
• Ability to communicate across a diverse population, essential.
• Capable of working independently, or as part of a team.
• Good time management, ability to work to tight deadlines.
• Flexible and adaptable approach, sometimes working in a fast-paced environment.
• Passion for achieving agreed objectives.
• Confident in calling out when facing issues.
• Should be flexible to work in shifts and on staggered weekends for overtime.