Claims Senior Supervisor

As a Claims Senior Supervisor, you will lead a team of Claims Analysts/Processors and be responsible for day-to-day supervision of claims processing teams, ensuring accuracy, turnaround time, compliance, and customer satisfaction across international markets.

Requirements

• 8–12 years of experience in international healthcare claims operations
• At least 10+ years in a Team Lead or Supervisory role managing claims teams
• Strong working knowledge of claims adjudication, quality standards, and compliance requirements
• Hands-on experience with claims systems and workflow tools
• Good analytical skills with the ability to interpret operational data and trends
• Proficient in Excel and reporting tools
• Effective communicator with the ability to provide clear guidance and feedback
• Strong problem-solving and decision-making skills
• Ability to manage multiple priorities in a fast-paced environment