Remote - Senior Manager, Lifecycle Marketing (Retention Focus)

We are hiring a Senior Manager, Lifecycle Marketing to own retention and customer lifetime value end-to-end in a subscription-based credit repair business. The role involves consolidating ownership under a single accountable leader and driving measurable outcomes.

Requirements

• 7+ years in lifecycle, retention, or CRM marketing in B2C subscription businesses
• Proven experience managing high-volume email/SMS programs (5M–10M+ sends/month)
• Hands-on expertise with ESPs (Customer.io, Braze, Iterable, Klaviyo, etc.)
• Strong analytical skills—you pull and act on your own data
• Demonstrated success reducing early-stage churn (first 90–120 days)

Benefits

• Base Salary: $110,000–$135,000/year
• 10% bonus on base depending on performance
• 75% company contribution & 25% employee contribution for health insurance
• 32 days paid time off