Sales Account Manager

The ENTERTAINER is a leading digital company seeking a Sales Account Manager to expand and manage merchant partners across South Africa. As a Sales Account Manager, you will acquire new merchants, strengthen existing partnerships, and ensure long-term mutually beneficial relationships. This is a fast-paced, target-driven role ideal for someone who loves being out in the market, meeting people, pitching creative ideas, and bringing businesses on board.

Requirements

• Acquire new merchants and strengthen existing partnerships across multiple categories
• Proactively identify potential merchants through market visits, networking, and outreach
• Manage the full sales cycle — from prospecting and pitching to negotiation and closure
• Verify, collect, and process all required documentation related to merchant agreements and offers
• Onboard and train merchants to ensure they understand how to use the platform effectively
• Work closely with cross-functional teams to ensure smooth onboarding and ongoing merchant satisfaction
• Monitor merchant performance, feedback, and redemptions to ensure retention and engagement
• Support merchants throughout the year with tactical campaigns and promotional initiatives
• Track and report daily activities, progress against KPIs, and deal status updates
• Conduct in-trade compliance checks and maintain up-to-date market knowledge, including competitor activities and trends