Customer Service Representative II

Provides customer service on behalf of The Mother Church (TMC) and the Christian Science Publishing Society (CSPS). Handles inquiries via phone, email, and mail, and provides solutions and information to customers.

Requirements

• A college degree and two years of work experience are required, including six months in the CCC or equivalent.
• Strong written and verbal communication skills and an excellent knowledge of customer service principles and applications are required.
• Ability to take proactive action in a quick-paced, fluid work environment and adapt to change and new technologies.