Area Manager

The HeadHunter Group is seeking an Area Manager to support the growth and development of a fast-growing company in the gastronomy/restaurant sector in Kosovo. The ideal candidate will have a strong management background and excellent communication and leadership skills.

Requirements

• Supervise staff and ensure consistency and efficiency of daily operations.
• Monitor service and food quality to ensure compliance with company standards.
• Develop strategies to increase sales and customer engagement.
• Analyze restaurant performance and create improvement plans.
• Recruit, train, and develop restaurant staff.
• Evaluate staff performance and resolve operational issues.
• Define and manage budgets for the restaurants in the area.
• Ensure cost control and profit optimization.
• Guarantee a positive and satisfactory customer experience.
• Handle customer complaints and resolve potential issues.
• Ensure restaurants comply with all local and national regulations, including food safety and health standards.
• Monitor safety and hygiene in kitchens and facilities.
• Report performance and operational issues to senior management.
• Participate in meetings and ensure all restaurants align with company policies and vision.