The HeadHunter Group is seeking an Area Manager to support the growth and development of a fast-growing company in the gastronomy/restaurant sector in Kosovo. The ideal candidate will have a strong management background and excellent communication and leadership skills.
Requirements
- Supervise staff and ensure consistency and efficiency of daily operations.
- Monitor service and food quality to ensure compliance with company standards.
- Develop strategies to increase sales and customer engagement.
- Analyze restaurant performance and create improvement plans.
- Recruit, train, and develop restaurant staff.
- Evaluate staff performance and resolve operational issues.
- Define and manage budgets for the restaurants in the area.
- Ensure cost control and profit optimization.
- Guarantee a positive and satisfactory customer experience.
- Handle customer complaints and resolve potential issues.
- Ensure restaurants comply with all local and national regulations, including food safety and health standards.
- Monitor safety and hygiene in kitchens and facilities.
- Report performance and operational issues to senior management.
- Participate in meetings and ensure all restaurants align with company policies and vision.