Customer Success Manager (French + English)
The HeadhunterPristina, Kosovo
Posted January 5, 2026
Full Time
About the Company
HeadHunter Group, headquartered in Dover, Delaware, is a leading staffing and recruiting firm serving clients across North America and Europe. The company offers a comprehensive suite of services—including headhunting, recruitment, staff leasing, salary mapping, training, and market research—to connect qualified talent with organizations while ensuring compliance and lawful employment. By transforming available work into stable jobs, HeadHunter Group drives economic growth and enhances job mobility, providing candidates with on‑the‑job training and career advancement opportunities. Its distinctive dual focus on both candidates and clients, coupled with a fresh, impact‑oriented approach, positions HeadHunter as a trusted partner for businesses seeking high‑quality talent and for professionals pursuing meaningful career paths.
Job Description
Job Good! Life Good! The HeadHunter Group is an innovative Staffing and Recruiting Company with HQ in US, Dover, Delaware, operating in multiple countries. We are looking for a Customer Success Manager (French+English) for a proptech company's office in Pristina, Kosovo.
Requirements
- Establish customer support best practice
- Provide technical and product support
- Improve the usage and the retention of our applications
- Implement automated on-boarding and follow-up with our customers
- Staying up-to-date with all recent Customer Success Manager best practice
- Manage and administrate the contracts of our customers
- Supervise employees
- Improve the upsale and cross-sell process
Benefits
- Full time type of contract
- Flexible working hours
- 1 day remote
- Working days from Monday to Friday
- Annual bonuses
- Primes
- Team events every 3 months