Remote Senior Level 3 Network Engineer (Microsoft & Fortinet)
The Hello TeamLocation not specified
Posted December 25, 2025
Full Time
About the Company
The Hello Team is a 24‑hour call‑answering and lead‑management service tailored for the home‑healthcare sector. Their multilingual agents—English, Russian, Uzbek, and Spanish—handle inbound calls, capture customer information, book appointments, and add new leads to your CRM, all while maintaining HIPAA compliance. Leveraging proprietary scripting software and industry‑specific training, the team ensures high‑quality interactions that keep your business open around the clock. With a focus on seamless communication and data security, The Hello Team differentiates itself by combining round‑the‑clock support, multilingual expertise, and a tech‑driven approach to lead capture and appointment scheduling.
Job Description
We are seeking a Remote Senior Level 3 Network Engineer with deep expertise in Microsoft and Fortinet environments. This is a senior, autonomous role that requires minimal oversight and strong decision-making skills.
Requirements
- Advanced English Level (Written and spoken)
- Excellent interpersonal and communication abilities
- Senior-level (Level 3) engineering experience in enterprise environments
- Strong hands-on expertise with Microsoft on-prem infrastructure, Microsoft Azure, and Microsoft 365
- Advanced experience with Fortinet networking and security technologies
- Proven ability to own complex environments, design and implement solutions, and troubleshoot high-impact issues independently
- Strong understanding of networking concepts and security architecture and best practices
Benefits
- 100% remote work
- Compensation in USD
- Full-time position (40 hours per week)
- Great work environment with opportunities for growth
