The Hello Team delivers 24/7 phone answering and lead capture services tailored to the home healthcare sector. Their agents, trained specifically for the industry, handle inbound calls in English, Russian, Uzbek, and Spanish, ensuring HIPAA‑compliant communication and accurate data collection. The team integrates seamlessly with clients’ CRMs, sending real‑time notifications and even booking appointments on demand. Leveraging advanced scripting software and a focus on high‑grade English proficiency, The Hello Team offers a reliable, multilingual solution that keeps businesses open and responsive around the clock.
Open Positions
Remote AutoCAD 2D/3D Designer
Proficient in AutoCAD, Microsoft Office, and Google Workspace. Experience in architecture, construction, manufacturing, or engineering
Remote Customer Service & Data Entry Specialist (QuickBooks)
Must have prior experience in roles such as administrative assistant, data entry, secretary, personal assistance, operations support, or other relevant positions
Remote Property Management Bookkeeping Specialist
Experience in bookkeeping, proficiency in AppFolio and Yardi, and strong understanding of accounts payable and receivable
Caregiver Coordinator (Home Care)
Advanced English and Spanish, previous experience in customer service, excellent communication skills
Remote Takeoff Specialist
Bachelor's degree in Architecture, Construction Management, Engineering, or related field, with prior experience as a Takeoff Specialist, Estimator, Draftsman, or similar construction-related role
Remote Level 3 IT Technician
3+ years of experience as a Level 3 Telecom/VoIP Support Technician or VoIP Engineer, strong troubleshooting and analytical ability, and hands-on experience with SIP, RTP, SRTP, VoIP platforms, dial plans, call routing, trunks, IVRs, queues, monitoring tools, telecom carrier interactions, and solid networking knowledge
Remote Bookkeeping Specialist
Proven bookkeeping experience, strong English skills, and proficiency in QuickBooks and Microsoft Office
Remote Chinese-Speaking Medical Doctor
Two monitors and high-speed internet required
Remote Healthcare Sales B2B Representative
Experience in B2B sales, preferably in healthcare, strong communication and negotiation skills, and understanding of HIPAA-compliant practices
Remote Senior Executive Architectural CAD (2D/3D)
Bachelor's degree, 5-10 years of experience in architecture, construction, manufacturing, or engineering environments, and strong leadership skills
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