Case Managers

The Case Manager is a senior level direct care staff working in supportive housing programs to help residents live independently. They carry a caseload, practice person-centered service planning, and advocate for residents with other service providers.

Requirements

• Carry a caseload and practice person-centered service planning
• Ensure service plans are completed and signed by residents according to regulatory guidelines
• Evaluate and assess independent living skills
• Support residents toward medication management independence
• Advocate on behalf of residents with other service providers
• Interpret and explain agency policies and procedures to residents
• Facilitate monthly roommate meetings and assist residents with physically demanding tasks
• Resolve crises and de-escalate situations threatening resident comfort and well-being
• Provide administrative support and coordination
• Independently complete documentation of all resident interactions
• Link residents to community-based treatment and collaborate with other service providers
• Participate in planning and execution of special and holiday events
• Participate in regular staff meetings and trainings
• Travel to off-site meetings and trainings as needed

Benefits

• Paid time off
• Retirement plan