Collections Facilitator
The Legends AgencyCape Town, Western Cape, South Africa
Posted January 28, 2026
240000 - 300000 ZAR
Full Time
About the Company
The Legends Agency is a premier Employer of Record (EOR) and recruitment partner that enables global businesses to build and manage high‑quality teams in South Africa. By handling payroll, compliance, benefits, and local employment complexities, the agency allows clients to focus on their core operations while ensuring cost‑effective and efficient workforce management. The company differentiates itself through tailored solutions that reduce salary and social premium expenses and by connecting clients with skilled, English‑speaking talent. With a commitment to excellence, The Legends Agency helps organizations expand into the region and drive success through legendary teams.
Job Description
Join a fast-paced, UK-linked fintech environment supporting SME growth as a Collections Facilitator. This role supports the London collections team and multiple sales offices with administrative, operational, and customer service functions.
Requirements
- Minimum 1–2 years' experience in collections, accounts receivable, or financial administration
- Strong communication skills (written and verbal)
- High attention to detail and ability to multitask under pressure
- Proficient in Excel and CRM tools (Salesforce preferred)
- Proactive, solution-focused, and able to work independently
- Organised, reliable, and a team player with a customer-first mindset
- Ability to balance empathy with firmness in customer interactions