Key Account Manager - USA
The Legends AgencyCape Town, Western Cape, South Africa
Posted January 5, 2026
Full Time
About the Company
The Legends Agency is a leading Employer of Record (EOR) partner that enables global companies to build and manage high‑performing teams in South Africa. By connecting clients with top local talent and handling all payroll, compliance, and benefits administration, the firm delivers a seamless, cost‑effective hiring experience. Its full‑service approach—combining recruitment, payroll, and regulatory support—allows businesses to focus on core growth while the agency manages the intricacies of local workforce management. With a proven track record of reducing salary and social‑premium costs and providing skilled English‑speaking professionals, The Legends Agency stands out as the go‑to partner for companies looking to expand in the region.
Job Description
We are hiring a Key Account Manager to join our client's dynamic team in relocation services, managing high-value client relationships across Africa and the Middle East, ensuring exceptional service delivery and continuous business growth.
Requirements
- Proactively manage a portfolio of strategic client accounts.
- Build and maintain strong, long-lasting client relationships.
- Translate client needs into actionable business opportunities.
- Develop and present quotations and pricing structures.
- Identify innovative solutions to enhance service delivery.
- Coordinate with Global Mobility Coordinators and internal teams to resolve client needs efficiently.
- Oversee the implementation of client procedures and service level agreements (SLAs).
- Produce and refine client reporting to ensure accuracy and relevance.
- Provide regular performance updates to internal stakeholders and clients.
- Carry out other duties as assigned by management to support company goals.