Operations Lead
The Legends AgencySouth Africa
Posted January 5, 2026
Full Time
About the Company
The Legends Agency is a leading Employer of Record (EOR) partner that enables global companies to build and manage high‑performing teams in South Africa. By connecting clients with top local talent and handling all payroll, compliance, and benefits administration, the firm delivers a seamless, cost‑effective hiring experience. Its full‑service approach—combining recruitment, payroll, and regulatory support—allows businesses to focus on core growth while the agency manages the intricacies of local workforce management. With a proven track record of reducing salary and social‑premium costs and providing skilled English‑speaking professionals, The Legends Agency stands out as the go‑to partner for companies looking to expand in the region.
Job Description
Drive operational excellence and lead process improvements across a growing global team, overseeing daily workflows, identifying inefficiencies, and implementing process improvement strategies.
Requirements
- Supervise daily operations to ensure efficiency and adherence to company standards
- Monitor and track KPIs to measure operational effectiveness
- Identify process bottlenecks and implement improvement strategies
- Lead and mentor the operations team, fostering a culture of accountability and continuous improvement
- Conduct training sessions to enhance process knowledge and compliance
- Ensure quality, safety, and compliance standards are met across all operations
- Perform audits and address quality issues with corrective action plans
- Analyze operational data to identify trends and prepare performance reports
- Collaborate with cross-functional teams to streamline operations and achieve company goals
- Act as a key contact for internal and external stakeholders on operational matters
- Manage vendor and partner relationships to support operational needs
- Identify risks, develop contingency plans, and ensure business continuity
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance