Customer Service Representative
The Lighthouse for The Blind in New OrleansNew Orleans, Louisiana, United States
Posted April 8, 2026
34000 - 38000 USD
Full Time
About the Company
The Lighthouse for The Blind in New Orleans is a nonprofit organization that provides employment opportunities and support services for individuals with visual impairments. It operates manufacturing facilities producing mops and offers federal contract services such as call centers, warehousing, and packaging, while maintaining a focus on inclusive workforce development.
Job Description
The Customer Service Representative serves as the primary point of contact for Lighthouse Louisiana customers, delivering exceptional service by providing accurate information, resolving issues, and ensuring a positive customer experience.
Requirements
- Identify and assess customer needs to ensure high levels of satisfaction, resolving issues and complaints with professionalism and efficiency.
- Provide accurate, complete, and timely information to customers in a courteous and professional manner.
- Represent Lighthouse Louisiana positively at all times, building strong, trust-based relationships with customers.
