AWS Connect Specialist
The Midtown GroupWashington, District of Columbia, United States
Posted May 21, 2026
Full Time
About the Company
The Midtown Group is a small, woman-owned business certified by the Women’s Business Enterprise National Council (WBENC).
Job Description
Our local government client is hiring an AWS Connect Specialist to support their team in Washington, DC!!
Requirements
- Design, document, and implement contact flows using the AWS Connect to ensure optimal and dynamic call routing based on business requirements.
- Utilize Amazon Connect to develop and deploy chatbots and conversational AI for automated customer interactions
