VIP Account Manager (German Speaking)

We are looking for an experienced VIP Account Manager (German Speaking) to join our growing Team. You'll be responsible for managing a portfolio of high-value players, building strong, personal relationships that drive retention, loyalty and value.

Requirements

• 1+ year experience as a VIP Account Manager or in a similar role within iGaming sector
• Proven track record of managing VIP portfolios and achieving KPIs
• Excellent understanding of player behaviour
• Strong interpersonal and communication skills - confident, engaging and discreet
• Data-savvy mindset with ability to interpret player performance metrics and act strategically
• Passion for online gaming, customer service excellence and delivering premium experiences

Benefits

• Attractive remuneration package
• Health Insurance
• Wellness benefit (after probation)
• Optician/Spectacle and Blue Lens Benefit (after probation)
• Breakfast/lunch all week
• Monthly snacks allowance
• Training support
• Modern office facilities
• Dog friendly workplace
• Exciting Company Events
• Monthly beer Fridays
• Refer a friend bonus