Salesforce Support Manager
The NPD Group, Inc.New York, New York, United States • Chicago, Illinois, United States
Posted October 28, 2015
Full Time
About the Company
The NPD Group provides data, analytics and industry expertise to help companies grow across various sectors spanning retail, consumer goods and services.
Job Description
Join NPD, a leading market research firm, as a Salesforce Support Manager. Provide day-to-day end user support for a 600+ user-base and drive adoption of Salesforce.com system. Collaborate with cross-functional teams and assist with special technical projects.
Requirements
- 3-5+ years' experience in administering a Salesforce.com system
- Salesforce certification in administration or development a plus
- APEX development knowledge desired
- Knowledge of relational databases
- Excellent written and verbal communication skills
- Strong presentation and training skills
- Strong problem solving skills and ability to apply creativity to improve processes
Benefits
- Competitive market research and intelligence to customers
- Career filled with innovation and opportunity
- Forward-thinking problem solvers welcome
