IT Support Specialist
The NRP Group LLCCleveland, Ohio, United States
Posted March 18, 2026
Full Time
About the Company
NRP is a full-service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide.
Job Description
NRP is seeking an IT Support Specialist to provide frontline support for technology-related issues, deliver exceptional customer service, and oversee technology asset maintenance. The ideal candidate has at least 3 years of experience in IT support, expertise in Microsoft Windows, macOS, and Office Suite, and excellent communication skills.
Requirements
- Experience with Microsoft Windows 10, 11, and macOS
- Expertise in Microsoft Office Suite, including Teams and OneDrive
- Experience with Azure, Intune, Autopilot, BitLocker, SharePoint, MFA, VPN
- Expertise in ITSM software and remote desktop support
- Ability to work in a downtown Cleveland office
- Ability to work Mon-Fri
Benefits
- Paid vacation and sick leave
- 11 Paid holidays
- Paid maternity & parental bonding leave
- Short & long term disability
- Medical/Dental/Vision/Life Insurance
- 401(k) Match
- Training, certification, & growth opportunities
- Employee referral & recognition programs
