Support Specialist

As a Support Specialist at our shelter, you will be an essential part of our mission to provide supportive and restorative care to individuals experiencing homelessness, mental illness, and substance addiction.

Requirements

• Act as the first point-of-contact for all immediate client needs and requests
• Monitor and oversee the floor, ensuring program guidelines are upheld and that the physical site is well-maintained and safe
• Engage and welcome clients, conduct regular walk-throughs of the facility, and create a supportive environment
• Attend relevant staff meetings, trainings, and retreats as scheduled
• Facilitate client engagement activities, complete incident reports, and document in HMIS as needed

Benefits

• Paid Sick Days
• Employee Assistance Plans (EAP)
• Voluntary Pet Insurance
• Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More